$ 12 per Agent / Month
Allows to minimize the communication and training time of staff in contact with customers, in order to accelerate the market release of new products (improve TTM). Requires Oracle Cloud Service.
$ 19 per Agent / Month
Service desk designed for the management of small and medium enterprises and start-ups. Enterprise
$ 49 per Agent / Month
Unified desktop designed for staff in front and back office of large companies and corporations.
$ 69 per Agent / Month
Multi-channel service desk for Contact Center users (requires Genesys PureCloud).
Professional Plan SLA
Enterprise and Contact Center Plans SLA
The best SLA we can offer, 99.99% guaranteed uptime with higher thresholds for service level credits