Service Management Systems Policy

SERVICE MANAGEMENT SYSTEM (SGS)

In Motion Support has implemented a Service Management System certified under the ISO 20000-1: 2011 standard, which is constantly improving, allowing us to measure the level of satisfaction of our clients and the effectiveness of our services.

Registration Number (ISO 20000-1: 2011): STI-0013/2012.

SCOPE OF THE SERVICE MANAGEMENT SYSTEM

"The Service Management System that supports the provision of the technological Service for: Support of technological platforms and applications, which ensure the continuity of the client's business processes defined in the current service catalog."

SERVICES POLICY

“The Organization provides support and management services for IT platforms, which contribute to the availability and continuity of the platforms associated with the business processes of its clients, through the application of systematic practices in continuous evaluation and improvement, with the support of a team of certified professionals in continuous training.

For this, the Organization undertakes to ensure the proper management of services and to obtain customer satisfaction by meeting their requirements in accordance with the objectives we have set for ourselves. "

INFORMATION SECURITY OBJECTIVES

Subscribe to Be Aware 360® news and updates

Don't want to miss something? Subscribe now and get special promotions and weekly newsletters.

Be Aware 360® present in  Argentina | Brazil | Chile | Colombia | Costa Rica | Mexico | Peru | USA