About Us

Be Aware 360® is an In Motion project, born to solve an unsatisfied need that we were lucky enough to see, the desire and strength to adopt the challenge and the ideal team to execute it, all this, together with the economic resources and the trust of our loyal customers, who once again believed in In Motion.

The story behind
Be Aware 360®

  • 2000

In Motion signs a distribution agreement with RightNow Technologies, a CRM customer service provider. In the same year, In Motion signed a contract with BEA Systems, leader in integration and middleware platforms.

2000
2008
  • 2008

Oracle acquires BEA Systems, and with this the In Motion team concludes a stage of important projects in the field of integration middleware and process management, and with a portfolio of more than 100 clients and multiple projects. Experience that will later be key in the development of Be Aware 360.

  • 2009

In its first version, Be Aware was a complementary development for the RightNow platform, which In Motion designed to solve the endomarketing challenges of a telecommunications company. The goal was to speed up the time to market of new products (TTM) as much as possible. For each new product or service, it is necessary to communicate and train, in a minimum time, all the staff in contact with customers, made up of a team of more than 9,000 people, delivering the right information, at the right time, through the right channel. This project reduced training and coaching SLA by 92% (from 28 to 2 days).

2009
2011
  • 2011

Oracle acquires RightNow Technologies company (yes, Oracle moves the cheese again, and at the same time confirmed our vision), on the other hand, In Motion begins to work at the regional level in Latin America.

  • 2013

In Motion is awarded by Oracle with the 2013 Excellence Award, and Latin American Partner of the Year in the Applications category. In Motion is invited to receive the award in San Francisco, USA, in order to be interviewed about the endomarketing project at the Keynote Session. This makes In Motion the first Latin American partner in Oracle’s history to be interviewed during the keynote speech at the awards ceremony.


Photo: From left to right: Andy Bailey, Oracle Strategic Alliances SVP, Carlos Miranda, In Motion's Corporate Commercial Manager.

2013
2016
  • 2016

In Motion is awarded as Chile’s Most Innovative IT Company – for the fourth consecutive year – according to the Most Innovative Companies Chile 2016 Ranking, conducted by Universidad de los Andes’ ESE Business School. At the same time, in the same year, Héctor Gómez Brain, president and founder of the organization, received the distinction “Recognition for Management and Innovation 2016”.

Photo: From left to right: Héctor Gómez, In Motion's President; Iván Díaz-Molina, Senior Professor at Universidad de los Andes' ESE Business School; and Pablo Moreno, In Motion General Manager.

  • 2018

The first version of Be Aware 360® is born as an initiative of In Motion’s sales and engineering teams, gathering the experiences of a group that has been implementing Customer Service solutions for 18 years, and with hundreds of application and process integration projects.

At the end of 2018, the first contracts are closed with important customers in the financial and services sector.

2018
2019
  • 2019
Nos encontramos atendiendo a nuestros clientes para que logren los resultados esperados. Nuestro equipo multidisciplinario de ingeniería, marketing y comercial se ha propuesto entregar lo mejor de sí mismo para brindar un servicio de calidad, y mantener un roadmap de nueva funcionalidad escuchando atentamente las señales del mercado y las necesidades de los clientes.
  • 2020
Este año se revela la potencia de nuestra solución, creamos el programa de partners que ya acoge a 24 empresas en 4 continentes. En nuestro afán de entender las necesidades de nuestros clientes, hemos incorporado e integrado a Be Aware 360 piezas de tecnología de conocidas marcas mundiales y mantenemos un nutrido roadmap de nuestra solución. Se suman a nuestros clientes otras industrias como Transporte, Seguros, Servicios de BPO, Salud, Educación.
2020
2000

In Motion signs a distribution agreement with RightNow Technologies, a CRM customer service provider. In the same year, In Motion signed a contract with BEA Systems, leader in integration and middleware platforms.

2008

Oracle acquires BEA Systems, and with this the In Motion team concludes a stage of important projects in the field of integration middleware and process management, and with a portfolio of more than 100 clients and multiple projects. Experience that will later be key in the development of Be Aware 360.

2009

In its first version, Be Aware was a complementary development for the RightNow platform, which In Motion designed to solve the endomarketing challenges of a telecommunications company. The goal was to speed up the time to market of new products (TTM) as much as possible. For each new product or service, it is necessary to communicate and train, in a minimum time, all the staff in contact with customers, made up of a team of more than 9,000 people, delivering the right information, at the right time, through the right channel. This project reduced training and coaching SLA by 92% (from 28 to 2 days).

2011

Oracle acquires RightNow Technologies company (yes, Oracle moves the cheese again, and at the same time confirmed our vision), on the other hand, In Motion begins to work at the regional level in Latin America.

2016

In Motion is awarded as Chile’s Most Innovative IT Company – for the fourth consecutive year – according to the Most Innovative Companies Chile 2016 Ranking, conducted by Universidad de los Andes’ ESE Business School. At the same time, in the same year, Héctor Gómez Brain, president and founder of the organization, received the distinction “Recognition for Management and Innovation 2016”.

Photo: From left to right: Héctor Gómez, In Motion's President; Iván Díaz-Molina, Senior Professor at Universidad de los Andes' ESE Business School; and Pablo Moreno, In Motion General Manager.

2018

The first version of Be Aware 360® is born as an initiative of In Motion’s sales and engineering teams, gathering the experiences of a group that has been implementing Customer Service solutions for 18 years, and with hundreds of application and process integration projects.

At the end of 2018, the first contracts are closed with important customers in the financial and services sector.

2019

We are serving our clients so that they achieve the expected results.

Our multidisciplinary engineering, marketing and commercial team has proposed to deliver the best of itself to provide a quality service, and maintain a roadmap of new functionality listening carefully to market signals and customer needs.

2020
This year the power of our solution is revealed, we created the partner program that already welcomes 24 companies on 4 continents. In our eagerness to understand the needs of our clients, we have incorporated and integrated into Be Aware 360 pieces of technology from well-known world brands and we maintain a rich roadmap of our solution. Our clients are joined by other industries such as Transportation, Insurance, BPO Services, Health, Education.

Nuestras certificaciones

La Gestión, Calidad y Seguridad son importantes para nuestros clientes, por ello hemos incorporado las certificaciones que nos permiten garantizar la seguridad y calidad en nuestros procesos de diseño, construcción,  implementación y operación de nuestras soluciones.

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Be Aware 360® present in  Argentina | Brazil | Chile | Colombia | Costa Rica | Mexico | Peru | USA